Privacy Policy

🏠 Introduction

Welcome to WhatsNext. We are committed to protecting your privacy and ensuring transparent handling of your personal data. This Privacy Policy explains how we collect, use, protect, and handle your information when you use our service that integrates with WhatsApp and Google services.

📊 1. Data Collection

We collect the following categories of personal data when you use WhatsNext:

Information You Provide Directly:

• WhatsApp Messages: Only messages you choose to process through our service
• Account Information: Name, phone number, and email address for service delivery
• Google Account Data: Basic profile information for OAuth authentication
• Calendar Access: Google Calendar permissions for scheduling functionality

Information Collected Automatically:

• Service Usage Data: How you interact with our features for functionality improvement
• Technical Data: IP address, browser type, and device information for security and performance
• Error Logs: Technical diagnostics to improve service reliability

🎯 2. Data Usage

We use your personal data exclusively for the following purposes:

Primary Service Delivery:

• Process WhatsApp messages to extract tasks and meeting requests
• Create and manage Google Calendar events automatically
• Send task reminders and notification emails
• Provide customer support and respond to inquiries
• Maintain and improve our AI processing capabilities

🤝 3. Data Sharing & Transfer

We maintain strict controls over data sharing and only transfer information in the following limited circumstances:

Authorized Third-Party Services:

• Google Services: Calendar API and OAuth for core functionality
• Cloud Infrastructure: Secure hosting providers for data processing
• Email Service: Notification delivery through secure email providers

Legal Requirements:

• When required by law, court order, or legal process
• To protect our rights, property, or safety
• To prevent fraud or security threats

Data Sales Prohibition: We will NEVER sell, rent, or trade your personal information to third parties for commercial purposes.

🛡️ 4. Data Protection

We implement comprehensive security measures to protect your personal information:

Technical Safeguards:

• End-to-End Encryption: All data transmissions are encrypted using industry-standard protocols
• Secure Storage: Data is stored in encrypted databases with restricted access
• Access Controls: Multi-factor authentication and role-based access for our team
• Regular Audits: Quarterly security assessments and vulnerability testing

Organizational Measures:

• Employee training on data protection best practices
• Strict confidentiality agreements for all team members
• Incident response procedures for potential data breaches
• Compliance with GDPR, CCPA, and other applicable regulations

⏰ 5. Data Retention & Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations.

Retention Periods:

• Active Account Data: Retained while your account is active
• Processed Messages: Stored in cache for 2 minutes only for processing
• Calendar Integration: Retained as long as integration is active
• Support Communications: Retained for 2 years for quality assurance

Data Deletion Options:

You can request data deletion at any time through:

• Account settings within the application
• Email request to privacy@whatsnext.com
• Contacting our support team directly

👤 6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of all personal data we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal data (right to be forgotten)
• Portability: Receive your data in a machine-readable format
• Objection: Object to processing for specific purposes
• Restriction: Request limitation of data processing

To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within 14 days.

🔗 7. Google Services Integration

Our service integrates with Google services and complies with Google's Limited Use requirements:

• We access your Google Calendar only to create events based on your WhatsApp conversations
• Google user data is used solely for providing and improving our service features
• We do not use Google user data for serving ads or other commercial purposes
• Human review of Google user data occurs only for security, debugging, or compliance purposes
• We do not transfer Google user data to third parties except as necessary for service delivery

📝 8. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

• We will notify you via email if you have an active account
• We will post the updated policy on our website
• We will update the "Last Updated" date at the top of this policy
• Continued use of our service after changes constitutes acceptance